Questions & Answers

You can check in with us between 2 pm and 10 pm. Our check-in machine is available in building 1 and enables contactless check-in.

Yes, there is an on-site car park. Please book your required parking space together with your apartment. You can freely choose the parking space on site.
Please place the parking ticket that you received at check-in in a clearly visible place in your vehicle.

The office (building 1) is manned irregularly on weekdays and only in exceptional cases from 9:00 a.m. to 5:00 p.m. on Sundays and public holidays. If you have any questions or concerns, we will be happy to help you.

TRIO can be reached without restrictions via info@trio-hotel.de.

Service & Security (House 2, Apartment 201) is manned irregularly on weekdays and only in exceptional cases on Sundays and public holidays from 4:30 p.m. to 11:00 p.m.

Yes, bed linen, towels and toiletries are available and included in the price.

Each apartment is fully equipped with a kitchenette, as well as appliances and kitchen utensils. Nothing stands in the way of self-catering.

There is a laundrette with washing machines for hotel guests, which can be used.

Pets are not allowed during a booked stay.

High-speed internet access is available to our guests. This can be used via W-LAN.

Nextbike has a bike rental station at the Friedrichsfelde Ost S-Bahn station, approx. 800m from the hotel.

Smoking is prohibited in all apartments and in the entire hotel.

Yes, our guests can choose from numerous national and international channels.

The first supermarket and a drinks market are only 400m from the hotel. About 800m away you will find a pharmacy and other shops.

If the key cards are lost, copies are available at any time through authentication at the check-in machine. You will need your last name, reservation number and apartment number for authentication in the event of loss.

TRIO Apartment Hotel Berlin

Zur Alten Börse 57, 12681 Berlin

Tel: +49 (0) 30 555 98 98 7

Mail: info@trio-hotel.de

©2020 TRIO Apartment Hotel. All Rights Reserved.